Top 10 Best Airlines for 2020

Air New Zealand is the Airline of the year for 2020 according to the Western Australia based airline and safety rating agency AirlineRating.

Air New Zealand won Best Airlines Award for 2020

This award marks the sixth time the Kiwi airline has won this prestigious award with Airline Ratings after last years winner Singapore Airlines came second in the list.

The decision is made by a panel of seven most renowned aviation enthusiast with more than two decades of aviation experience after reviewing all the top airlines from around the globe. A number of factors like flight performances, inflight innovations, safety records and improvements, passenger reviews, fleet age, revenue, airline status, profitability along with environmental factors are considered before taking this decision.




"In our analysis, Air New Zealand came out number one in most of our audit criteria, which is an outstanding performance when it is up against carriers with more resources and scale." said Geoffrey Thomas, editor-in-chief, Airline Ratings.

"Air New Zealand's commitment to excellence in all facets of its business starts at the top with outstanding governance and one of the best executive teams in the aviation through to a workforce that is delivering consistently to the airline's strategy and customer promise."

Japanese All Nippon Airways claimed the third position in the list. Qantas, the flag carrier of Australia stood fourth in the list along with Cathay Pacific in the fifth position.

Along with Airline of the Year, Airline Ratings also gives awards on various categories. 

Qantas won Best Lounge and Best Domestic Airline Award

Full List of Airline Ratings winners:

• Airline of the year: Air New Zealand
• Best First Class: Singapore Airlines
• Best Business Class: Qatar Airways
• Best Premiun Economy: Air New Zealand
• Best Economy Class: Virgin Atlantic
• Best Catering: Qatar Airways


• Best Domestic Airline: Qantas
• Best Cabin Crew: Virgin Australia
• Best Lounges: Qantas
• Best Inflight Entertainment: Emirates
• Best Ultra Low-Cost Airline: VietJet Air

Similarly, awards were given for Best Low Fare Carrier and Best Long Haul in Asia-Pacific, Europe, the Americas and Middle East/Africa.

Emirates won Best Inflight Entertainment Award

Best Low Fare Carriers:

• Asia-Pacific: AirAsia
• Europe: Wizz Air
• Americas: JetBlue
• Middle East/Africa: Air Arabia

Best Long Haul Airlines:

• Asia-Pacific: Cathay Pacific
• Europe: Lufthansa
• Americas: Delta Airlines
• Middle East/Africa: Emirates

Cebu Pacific was awarded the Most Improved Airline award.

The 10 best airlines for 2020:

Virgin Atlantic is the Top Ranked European Airline in the list

1. Air New Zealand
2. Singapore Airlines
3. All Nippon Airways
4. Qantas
5. Cathay Pacific
6. Emirates
7. Virgin Atlantic
8. EVA Air
9. Qatar Airways
10. Virgin Australia 

Delta Airlines was the only airline awarded from the Americas

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